Privacy Policy

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Title V of the Gramm-Leach-Bliley Act and Wisconsin state law requires all financial and insurance institutions to have processes in place to protect the confidentiality of your personal information. In accordance with these laws, Cowles Insurance Services will provide customers with a copy of our Privacy Statement annually.

Cowles Insurance Services is committed to providing our customers with the highest level of service and support. We take safeguarding our customer’s personal information very seriously. Your privacy will always be a priority at Cowles Insurance Services.

Information Sources:

We collect nonpublic personal information about you from sources such as:

• Applications or forms that you complete;
• Applications or forms that you authorize others to complete for you (e.g. , physicians who      may provide medical information for health, disability or life insurance);
• Consumer or reporting agencies, medical and health care providers, motor vehicle      administration offices, or governmental agencies (for example, medical      record bureaus who report information for life insurance);
• Information about your transactions with us, our affiliates; and
• Information we collect when you visit our website.

Information Type:

We use the nonpublic personal information obtained for business purposes only, including but not limited to evaluating your application for insurance, processing your claims, complying with your service requests, and processing your transactions. We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law. This may include:

• Personal information, including name, address, telephone number, social security      number, date of birth, etc.
• Financial information covered by the Fair Credit Reporting Act, such as types of      insurance carried, premiums paid, credit history, income, and assets      (e.g., for financial planning purposes)
• Health information, including information about your medical history, health, and      general insurance underwriting risk factors (e.g., for life and disability      insurance)
• Driving information, including traffic tickets, accidents, and claims

Use of Information:

As allowed by law, we may provide information to the following:

• Insurance companies that provide the product you have applied for or purchased, for      the purpose of underwriting, processing claims, and the overall servicing      of your policy
• Administrators or other third party entities that may provide service for the product you      have applied for or purchased (e.g., an administrator who maintains your      IRA account)
• Anyone to whom you have authorized us to disclose the information

Security of Information:

• We do not provide nonpublic information to any individual or entity other than those      listed above
• We do not sell your information to any entity
• We restrict access to nonpublic personal information about you to those employees who      need to know the information so that they may provide the service and      support necessary to administer your account
• We maintain physical and procedural safeguards that comply with regulatory standards      to protect your nonpublic personal information
• We encrypt all outgoing e-mail containing personal, identifiable information
• We require all employees to adhere to Cowles Insurance Services Confidentiality and      Privacy policies
• We do not share or sell SMS opt-in or phone numbers for the purpose of SMS.

Reservation of the Right to Disclose Information in Unforeseen Circumstances:

In the connection with the potential sale or transfer of its interests, Cowles Insurance Services reserves the right to sell or transfer your information (including but not limited to your address, name, age, sex, zip code, state and country of residency and other information that you provide through other communications) to a third-party entity that (1) concentrates its business in a similar practice or service; (2) agrees to be Cowles Insurance Services successor in interests with regard to the maintenance and protection of the information collected; and (3) agrees to the obligations of this privacy statement.

Opt Out of or Stop Certain Disclosures about You:

Cowles Insurance Services does not make disclosures of your nonpublic personal information to non-affiliated third parties. As such, opting out of or stopping certain disclosures about you is not necessary.

This privacy statement applies to all current and former customers. If you have any questions about our privacy policy, please contact us.